Annatarian® Designs, Inc. respects your privacy and treats your personal information with great care.
Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of Annatarian® Designs, Inc..
Credit card details
Your credit card information is not kept on file and is never recorded in our database. When you place an order you will be redirected to our secure server (secure-web.com) and your information will be submitted directly our merchant account provider.
We want you to be really happy!
Our policy for returns is as follows:
Direct Online Orders
Please note: this policy applies only to items purchased directly from Annatarian® Designs, Inc. If you would like to return something purchased at a store that sells Annatarian® products, please contact the store directly for their return policy. A return MUST FIRST BE REQUESTED before an item is able to be returned. To request a refund, email us at email@example.com with the order number and we will email you back. If the item is approved for return you will be sent a RETURN CODE to use in mailing the jewelry back to Annatarian®. Returns sent without a return code will only be eligible for store credit. Every item must be issued a RETURN CODE.
If a piece of jewelry is part of our standard inventory (i.e., not a custom piece), and is unworn in its original packaging, you have 14 days from when the piece is received to request a refund or a store credit, and for us to receive the piece back.
When the piece is received by Annatarian®, we will issue a refund, minus the shipping charges we incurred when sending you the jewelry, to the payment method used in the transaction.
Shipping charges are not refundable for returned items. If an item was shipped for free, the shipping cost of $3.50 will be deducted from your refund.
Any items on sale will not be eligible for a refund.
Returns should be sent,insured, to:
Annatarian® Designs, Inc.
ATTN: RETURN # XXX
11503 Nebraska Avenue
Los Angeles, CA 90025
(replace the XXX with the number we give you. The return code number must be on outside of box)